Terms of Service

1. Agreement to Terms

These Terms of Service ("Terms", "Agreement") constitute a legally binding agreement made between you, whether personally or on behalf of an entity ("you", "your", "user", "customer") and VEDTECH Solutions ("Company", "we", "us", or "our"), concerning your access to and use of the Scalelite Manager Pro website (scalelitemanager.com) as well as any other media form, media channel, mobile website or mobile application related, linked, or otherwise connected thereto (collectively, the "Service").

By accessing or using the Service, you agree that you have read, understood, and agree to be bound by all of these Terms of Service. IF YOU DO NOT AGREE WITH ALL OF THESE TERMS OF SERVICE, THEN YOU ARE EXPRESSLY PROHIBITED FROM USING THE SERVICE AND YOU MUST DISCONTINUE USE IMMEDIATELY.

Supplemental terms and conditions or documents that may be posted on the Service from time to time are hereby expressly incorporated herein by reference. We reserve the right, in our sole discretion, to make changes or modifications to these Terms of Service at any time and for any reason. We will alert you about any changes by updating the "Last updated" date of these Terms of Service, and you waive any right to receive specific notice of each such change.

2. Intellectual Property Rights

Unless otherwise indicated, the Service is our proprietary property and all source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics on the Service (collectively, the "Content") and the trademarks, service marks, and logos contained therein (the "Marks") are owned or controlled by us or licensed to us, and are protected by copyright and trademark laws and various other intellectual property rights and unfair competition laws of Jamaica, international copyright laws, and international conventions.

The Content and the Marks are provided on the Service "AS IS" for your information and personal use only. Except as expressly provided in these Terms of Service, no part of the Service and no Content or Marks may be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for any commercial purpose whatsoever, without our express prior written permission.

3. User Representations

By using the Service, you represent and warrant that:

• All registration information you submit will be true, accurate, current, and complete;
• You will maintain the accuracy of such information and promptly update such registration information as necessary;
• You have the legal capacity and you agree to comply with these Terms of Service;
• You are not a minor in the jurisdiction in which you reside;
• You will not access the Service through automated or non-human means, whether through a bot, script, or otherwise;
• You will not use the Service for any illegal or unauthorized purpose;
• Your use of the Service will not violate any applicable law or regulation.

If you provide any information that is untrue, inaccurate, not current, or incomplete, we have the right to suspend or terminate your account and refuse any and all current or future use of the Service (or any portion thereof).

4. User Registration

You may be required to register with the Service. You agree to keep your password confidential and will be responsible for all use of your account and password. We reserve the right to remove, reclaim, or change a username you select if we determine, in our sole discretion, that such username is inappropriate, obscene, or otherwise objectionable.

5. Fees and Payment

5.1 Subscription Plans

We offer the following subscription plans:

• Free Plan: $0/month - Limited features as described on our pricing page
• Pro Plan: $49/month or $490/year - Enhanced features
• Enterprise Plan: $199/month or $1,990/year - Full feature access

5.2 Free Trial

New users may be eligible for a 30-day free trial of the Enterprise Plan. No credit card is required to start the trial. At the end of the trial period, your account will automatically downgrade to the Free Plan unless you subscribe to a paid plan. We reserve the right to modify or cancel free trial offers at any time.

5.3 Billing and Renewal

Subscription fees are billed in advance on a monthly or annual basis and are non-refundable except as required by Jamaican law or as expressly stated in these Terms. Your subscription will automatically renew at the end of each billing period unless you cancel prior to the renewal date. We reserve the right to change our fees upon 30 days' notice.

5.4 Payment Methods

You agree to provide current, complete, and accurate purchase and account information for all purchases made via the Service. You agree to promptly update account and payment information, including email address, payment method, and payment card expiration date, so that we can complete your transactions and contact you as needed.

5.5 Taxes

All fees are exclusive of taxes, levies, or duties imposed by taxing authorities in Jamaica or any other jurisdiction. You are responsible for payment of all such taxes, levies, or duties. We will charge tax (such as General Consumption Tax - GCT) when required to do so by Jamaican law.

6. Cancellation and Refunds

6.1 Cancellation by You

You may cancel your subscription at any time from your account settings. Cancellation will take effect at the end of your current billing period. You will retain access to paid features until the end of your current billing period. No refunds will be provided for partial months or years.

6.2 Cancellation by Us

We reserve the right to suspend or terminate your account at any time for any reason, including but not limited to:

• Violation of these Terms of Service
• Non-payment of fees
• Fraudulent or illegal activity
• Abuse of the Service or other users
• Violation of Jamaican law or regulations

6.3 Refund Policy

All subscription fees are non-refundable except as required by Jamaican consumer protection laws or in the following circumstances:

• Service outage exceeding 72 continuous hours (pro-rated refund for downtime)
• Material breach of service obligations by us (full or partial refund at our discretion)
• Duplicate or erroneous charges (full refund of duplicate amount)

Refund requests must be submitted in writing within 30 days of the charge.

7. Prohibited Activities

You may not access or use the Service for any purpose other than that for which we make the Service available. The Service may not be used in connection with any commercial endeavors except those that are specifically endorsed or approved by us.

As a user of the Service, you agree not to:

• Systematically retrieve data or other content from the Service to create or compile, directly or indirectly, a collection, compilation, database, or directory without written permission from us.
• Make any unauthorized use of the Service, including collecting usernames and/or email addresses of users by electronic or other means for the purpose of sending unsolicited email, or creating user accounts by automated means or under false pretenses.
• Circumvent, disable, or otherwise interfere with security-related features of the Service.
• Engage in unauthorized framing of or linking to the Service.
• Trick, defraud, or mislead us and other users, especially in any attempt to learn sensitive account information such as user passwords.
• Make improper use of our support services or submit false reports of abuse or misconduct.
• Engage in any automated use of the system, such as using scripts to send comments or messages, or using any data mining, robots, or similar data gathering and extraction tools.
• Interfere with, disrupt, or create an undue burden on the Service or the networks or services connected to the Service.
• Attempt to impersonate another user or person or use the username of another user.
• Sell or otherwise transfer your profile.
• Use any information obtained from the Service in order to harass, abuse, or harm another person.
• Use the Service as part of any effort to compete with us or otherwise use the Service and/or the Content for any revenue-generating endeavor or commercial enterprise.
• Decipher, decompile, disassemble, or reverse engineer any of the software comprising or in any way making up a part of the Service.
• Attempt to bypass any measures of the Service designed to prevent or restrict access to the Service, or any portion of the Service.
• Harass, annoy, intimidate, or threaten any of our employees or agents engaged in providing any portion of the Service to you.
• Delete the copyright or other proprietary rights notice from any Content.
• Copy or adapt the Service's software, including but not limited to Flash, PHP, HTML, JavaScript, or other code.
• Upload or transmit (or attempt to upload or to transmit) viruses, Trojan horses, or other material, including excessive use of capital letters and spamming (continuous posting of repetitive text), that interferes with any party's uninterrupted use and enjoyment of the Service.
• Use, launch, develop, or distribute any automated system, including without limitation, any spider, robot, cheat utility, scraper, or offline reader that accesses the Service.
• Disparage, tarnish, or otherwise harm, in our opinion, us and/or the Service.
• Use the Service in a manner inconsistent with any applicable laws or regulations.

8. Service Availability and Uptime

8.1 Service Level Agreement (SLA)

We aim to provide 99.9% uptime for the Service. However, we do not guarantee uninterrupted, timely, secure, or error-free operation of the Service. We reserve the right to modify, suspend, or discontinue the Service at any time with or without notice.

8.2 Scheduled Maintenance

We may perform scheduled maintenance that may temporarily interrupt service availability. We will provide reasonable advance notice of scheduled maintenance when possible.

8.3 Emergency Maintenance

We reserve the right to perform emergency maintenance without advance notice to address security vulnerabilities, critical bugs, or infrastructure issues.

9. Data and Security

9.1 Your Data

You retain all rights, title, and interest in and to your data and content that you submit to the Service ("Customer Data"). You grant us a limited license to use, store, process, and transmit Customer Data solely for the purpose of providing the Service to you.

9.2 Data Security

We implement reasonable security measures to protect Customer Data from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

9.3 Data Backup

We perform regular backups of Customer Data. However, you are solely responsible for maintaining your own backups of critical data. We are not liable for any loss or corruption of Customer Data.

9.4 Data Deletion

Upon termination of your account, we will delete or anonymize your Customer Data within 30 days, except as required by law or for legitimate business purposes. You may request deletion of your data at any time by contacting us.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY JAMAICAN LAW, IN NO EVENT WILL THE COMPANY, ITS AFFILIATES, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFIT, LOST REVENUE, LOSS OF DATA, OR OTHER DAMAGES ARISING FROM YOUR USE OF THE SERVICE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED HEREIN, OUR LIABILITY TO YOU FOR ANY CAUSE WHATSOEVER AND REGARDLESS OF THE FORM OF THE ACTION, WILL AT ALL TIMES BE LIMITED TO THE AMOUNT PAID, IF ANY, BY YOU TO US DURING THE SIX (6) MONTH PERIOD PRIOR TO ANY CAUSE OF ACTION ARISING.

CERTAIN JAMAICAN LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MAY HAVE ADDITIONAL RIGHTS.

11. Indemnification

You agree to defend, indemnify, and hold us harmless, including our subsidiaries, affiliates, and all of our respective officers, agents, partners, and employees, from and against any loss, damage, liability, claim, or demand, including reasonable attorneys' fees and expenses, made by any third party due to or arising out of:

• Your use of the Service;
• Breach of these Terms of Service;
• Any breach of your representations and warranties set forth in these Terms of Service;
• Your violation of the rights of a third party, including but not limited to intellectual property rights;
• Any overt harmful act toward any other user of the Service with whom you connected via the Service.

Notwithstanding the foregoing, we reserve the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate, at your expense, with our defense of such claims. We will use reasonable efforts to notify you of any such claim, action, or proceeding which is subject to this indemnification upon becoming aware of it.

12. Governing Law and Dispute Resolution

12.1 Governing Law

These Terms shall be governed by and defined following the laws of Jamaica. VEDTECH Solutions and yourself irrevocably consent that the courts of Jamaica shall have exclusive jurisdiction to resolve any dispute which may arise in connection with these terms.

12.2 Dispute Resolution

Any legal action of whatever nature brought by either you or us (collectively, the "Parties" and individually, a "Party") shall be commenced or prosecuted in the courts of Jamaica, and the Parties hereby consent to, and waive all defenses of lack of personal jurisdiction and forum non conveniens with respect to venue and jurisdiction in such courts.

12.3 Arbitration

Prior to commencing legal proceedings, the Parties agree to first attempt to resolve disputes through good faith negotiations. If negotiations fail, the Parties agree to attempt resolution through arbitration under the Arbitration Act of Jamaica before resorting to litigation.

13. Modifications and Interruptions

We reserve the right to change, modify, or remove the contents of the Service at any time or for any reason at our sole discretion without notice. However, we have no obligation to update any information on our Service. We also reserve the right to modify or discontinue all or part of the Service without notice at any time. We will not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Service.

We cannot guarantee the Service will be available at all times. We may experience hardware, software, or other problems or need to perform maintenance related to the Service, resulting in interruptions, delays, or errors. We reserve the right to change, revise, update, suspend, discontinue, or otherwise modify the Service at any time or for any reason without notice to you. You agree that we have no liability whatsoever for any loss, damage, or inconvenience caused by your inability to access or use the Service during any downtime or discontinuance of the Service.

14. Contact Information

In order to resolve a complaint regarding the Service or to receive further information regarding use of the Service, please contact us at: