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Account & Billing Billing

Upgrading Your Plan

How to upgrade to a higher tier subscription

Why Upgrade?

Upgrading your plan unlocks additional features, higher limits, and premium support. Common reasons to upgrade:

  • Need more servers or team members
  • Approaching your recording limit
  • Want advanced features like custom dashboards or playbooks
  • Need faster polling intervals for real-time monitoring

Compare Plans

Navigate to BillingUpgrade to see available plans:

Current
Starter
$29 / month
Up to 5 servers
2-min polling interval
500 recordings
Email support
Enterprise
$299 / month
Unlimited servers
30-sec polling interval
Unlimited recordings
24/7 phone support
White-label branding

Pro-Rated Billing

When you upgrade mid-cycle, you only pay the difference for the remaining days:

Upgrade to Professional
Professional plan (monthly)$99.00
Credit for unused Starter (15 days)-$14.50
Pro-rated Professional (15 days)$49.50
Due today$35.00

Upgrade Steps

  1. Go to BillingUpgrade
  2. Select your desired plan
  3. Review the pro-rated charges
  4. Confirm payment (uses your saved payment method)
  5. New limits and features are instantly available

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