On-Call Schedules
Set up rotation schedules for after-hours alert handling
Pro
On-call schedules are available on Pro and Enterprise plans.
On-call schedules automatically route alerts to the team member currently on duty. Set up weekly rotations, handle shift handoffs, and ensure 24/7 coverage for your infrastructure.
Current On-Call Status
MJ
Mike Johnson
Senior DevOps Engineer
Currently On-Call
Shift Ends
Today, 6:00 PM
in 4 hours 23 min
Contact Methods
@mike.johnson
+1 (555) 123-4567
Weekly Schedule
Week of Jan 13, 2025
Creating a Rotation Schedule
1.
SJ
Sarah Johnson
2.
MJ
Mike Johnson
3.
AK
Alex Kim
4.
DL
David Lee
at
(Your timezone: UTC-5)
Shift Overrides & Swaps
Need to take time off? Request a shift swap or create an override.
Create Override
Temporarily assign a different person for specific dates.
Request Swap
Ask a teammate to swap shifts with you.
On-Call Best Practices
- Ensure all team members have verified contact methods before going on-call
- Schedule handoffs during business hours when possible (e.g., Monday 9 AM)
- Maintain a minimum of 3-4 people in rotation to prevent burnout
- Document escalation procedures in a runbook accessible to all on-call staff
- Review on-call incidents weekly to identify process improvements