What Are Playbooks?
Playbooks are standardized, step-by-step operational procedures that guide your team through common scenarios and incidents.
Key Benefits
- Consistent responses across team members
- Reduced training time for new staff
- Faster incident resolution
- Preserved institutional knowledge
Playbook Categories
- Audio Troubleshooting - Diagnose and resolve audio issues
- Video Quality Issues - Fix video freezing and quality problems
- Server Recovery - Emergency procedures for server crashes
- Recording Issues - Troubleshoot stuck recordings
Getting Started
- Navigate to Playbooks from the sidebar
- Browse available playbooks by category
- Click on a playbook to view its steps
- Follow the steps to resolve your issue