Personal Notification Settings
Each team member can customize their notification preferences. Navigate to Profile → Notification Preferences to access your settings.
Quiet Hours
Configure periods when non-critical notifications are silenced:
🌙 Quiet Hours
During quiet hours, only critical alerts will be delivered. Other notifications will be batched and sent when quiet hours end.
From
To
🚨 Critical Alerts Override
Critical severity alerts will always be delivered immediately, even during quiet hours. This ensures you never miss urgent issues.
Channel Preferences by Severity
Configure which channels receive which severity levels:
Channel Configuration
Email
Slack
SMS
Digest Settings
Configure how multiple alerts are bundled together:
- Immediate: Each alert sent separately as it occurs
- 5-minute digest: Bundle alerts within 5-minute windows
- Hourly digest: Single summary email per hour
- Daily digest: Summary of all non-critical alerts once per day
Escalation Settings
Configure what happens if an alert isn't acknowledged:
- Initial alert: Sent via configured channels
- First escalation (15 min): Re-send via additional channel (e.g., SMS)
- Second escalation (30 min): Notify backup contact or on-call
- Final escalation (1 hour): Notify manager or team lead